Job Description:

iEnergizer is hiring dynamic and enthusiastic professionals for its US Voice – Banking Process (Vegas). If you have excellent communication skills and a passion for customer service, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound customer calls for US-based banking clients

• Assist customers with banking queries, complaints, and transaction-related concerns

• Maintain high standards of service quality and compliance

• Document call information accurately in internal systems

• Meet performance targets set by the process

Eligibility Criteria:

• Education: Graduate/Undergraduate

• Experience:

  • Minimum 6 months of experience in an international BPO (voice process)

  • Candidates with 2+ years of BPO voice experience are eligible for a higher salary bracket

• Skills Required:

  • Excellent verbal and written communication skills in English

  • Good interpersonal and problem-solving abilities

  • Open to night shifts and flexible with work hours

Salary:

• ₹40,000 CTC (for candidates with 6 months to 2 years of experience)

• ₹45,000 CTC (for candidates with more than 2 years of voice process experience)

Additional Details:

• Work from Office (Noida Location)

• No transportation/cab facility

• Immediate joiners preferred