- Design, implement, and architect ServiceNow solutions

- Lead end-to-end implementation and optimization

- Translate business requirements to technical solutions

- Provide guidance and best practices to teams

- Deep expertise in ServiceNow platform (ITSM, ITOM, FSM modules)

- 3+ years of ServiceNow Architecture/Design experience

- Strong understanding of ITIL processes

- Excellent problem-solving, communication, and stakeholder management skills